Where do you ship?
We ship to every state within the continental United States. We also offer international shipping to certain countries. For a list of international countries that we ship to, please refer to the second page of the checkout process.
How long does it take to process my order?
It usually takes 1-2 business days to process orders. Your order will be shipped from our warehouse after it has been processed. Your ship time is based on whether you chose standard or expedited delivery.
How much is standard shipping?
TIME Shop offers FREE STANDARD SHIPPING on all orders $49.00 and over (excluding taxes) for orders placed within the continental United States. If your order is less than $49 (excluding taxes), standard shipping costs $5.95. Our standard shipping option is UPS Ground. All orders will be delivered in 5-10 business days once your shipment leaves our warehouse.
How much is rush shipping?
Rush shipping is only offered for orders within the continental United States via UPS 2nd Day Air for a charge of $15.95. The package will arrive on the 2nd business day (excludes Saturday & Sunday) after the date your product was shipped (not the date the order was placed).
How much is international shipping?
Standard shipping for all international orders is $35.00. Our standard shipping option is UPS International. All orders will be delivered in 8-12 business days once your shipment leaves our warehouse.
How do I cancel my order?
If you need to cancel or edit your order after it’s been submitted, please contact 1-866-808-1346. Please have your confirmation code ready for the representative.